// case_study
Customer, Technician & IoT Apps
Leading the app platform behind Aquaguard, India's best-known water purifier brand: customer experience, connected IoT devices and the field technician workflow.
- org
- Eureka Forbes
- role
- Lead / Architect
- period
- 2023 — Present
// context
Context
Eureka Forbes is an Indian consumer-goods company specialising in home appliances, best known for its flagship water purifier, Aquaguard.
// problem
The problem
Customers, connected devices and field technicians all need a fast, reliable and consistent digital experience across a very large installed base.
// my_role
What I did
- Lead the team of hybrid mobile developers.
- Spearheaded the Customer App, IoT Experience and Technician App.
- Own the full lifecycle, from design through deployment.
- Improved user experience by applying modern design principles and optimising performance.
// architecture
Architecture
- Customer App
- IoT Experience
- Technician App
- Shared services
- Cloud
// stack
Stack
FlutterDartIoTFirebase