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// case_study

Customer, Technician & IoT Apps

Leading the app platform behind Aquaguard, India's best-known water purifier brand: customer experience, connected IoT devices and the field technician workflow.

org
Eureka Forbes
role
Lead / Architect
period
2023 — Present

// context

Context

Eureka Forbes is an Indian consumer-goods company specialising in home appliances, best known for its flagship water purifier, Aquaguard.

// problem

The problem

Customers, connected devices and field technicians all need a fast, reliable and consistent digital experience across a very large installed base.

// my_role

What I did

  • Lead the team of hybrid mobile developers.
  • Spearheaded the Customer App, IoT Experience and Technician App.
  • Own the full lifecycle, from design through deployment.
  • Improved user experience by applying modern design principles and optimising performance.

// architecture

Architecture

  1. Customer App
  2. IoT Experience
  3. Technician App
  4. Shared services
  5. Cloud

// stack

Stack

FlutterDartIoTFirebase